Knowing about your customer’s issues before a call or meeting can make the difference between keeping them satisfied or losing a contract. Follow Andrew Cohen | SMR Consulting to learn how you can leverage #MicrosoftTeams, #AI, and #Bots to infuse your client-facing teams with the power of digital transformation.
Month: July 2021
Team Rubicon and Dynamics 65 Sales in times of crisis
See how #Microsoft Dynamics 365 Sales helped Team Rubicon reach communities in crisis throughout the pandemic. For Team Rubicon, Dynamics proved a powerful investment, empowering them to easily manage logistics and other needs across 169 worksites and during several natural disasters. This video, brought to you by Andrew Cohen | SMR Consulting, unfolds the story.
Crash Course in Fundraising and Engagement
Modernize donor and constituent engagement with #Microsoft Dynamics 365 Sales. Digital connections help you reach more donors—and smart tools make it easier to maximize the way you use your fundraising dollars. This solution brief, brought to you by Andrew Cohen | SMR Consulting, shows you tips for fundraising in changing times.
Combi Terminal Twente accelerates shipping operations AI-trained AtBot in Teams
Digital transformation has evolved #CustomerService by allowing #automation to handle the easy issues, while people handle the complex ones. Watch this video to learn how global transport company Combi Terminal Twente (CTT) has successfully integrated #AtBot into #MicrosoftTeams to deliver always-on package tracking.
Combi Terminal Twente accelerates shipping operations AI-trained AtBot in Teams
Digital transformation has evolved #CustomerService by allowing #automation to handle the easy issues, while people handle the complex ones. Watch this video to learn how global transport company Combi Terminal Twente (CTT) has successfully integrated #AtBot into #MicrosoftTeams to deliver always-on package tracking.
Nonprofit iRespond creates biometric ID technology with Azure
Every individual should have the fundamental right of identity, but unfortunately there have been violations among some at-risk populations. Access this customer story to learn how iRespond is empowering nonprofits to better serve refugees, displaced people, and other at-risk groups—through the support of #Microsoft Azure and biometric ID technology.
Our approach to responsible AI
Artificial Intelligence is sweeping organizations, business, and our world. Microsoft understands the potential of AI along with the responsibility of ensuring that it is beneficial to everyone. Play this video to learn how Microsoft puts its principles into practice.
Nonprofit brings disaster relief to children while ensuring critical data protection
Protect data even in unforgiving conditions.
Threats to nonprofits know no boundaries. This story, brought to you by Andrew Cohen | SMR Consulting, illustrates how #Microsoft 365 helped keep IT infrastructure secure for Save the Children International during the aftermath of Cyclone Idai in 2019.
How We Saved Our Culture of Collaboration: Tech Was the Means for Easing the Pain of Rapid Growth
Regardless of its brand, if no one’s using your messenger app, then you might as well go back to the drawing board. So how can you prevent this from happening? Learn the secret sauce behind today’s #CollaborationSoftware and gain insights into how you can guarantee a successful implementation within your business.
Predictive Analytics
How was #Microsoft the first to achieve AI breakthroughs in Vision, Speech, and Language? Access this infographic to learn why #Azure Machine Learning is the best way to transform your organization with the power of AI. Contact Andrew Cohen | SMR Consulting for more support with AI.
