About Us
Know more About Us-We Are The Greater Boston Area’s
Outsourced IT Department,
Our Core Service Values
True ROI
We want you to see a verifiable return on your investment in our services. One thing about us is that believe we delivering undeniably high-value services that greatly outpace the cost effect of an internal IT department.
Deliver Results
Our partners rely on us because we are committed to providing verifiable results. We do whatever it takes to solve your IT problems, boost your productivity, and help your business grow.
Genuine Care
We are totally invested in our staff and partners’ success because we know our company’s success depends on it.
People-Focused
Needs of the people, whether it’d be our staff members or our clients, supersede all other considerations.
Continual Improvement
We are always looking for ways to improve ourselves, for the betterment of our partners and our company.
The SMR IT Services Mindset
Why Work With SMR IT Services?
You know you’ve found the right IT company to work with when they take IT off your plate and you finally get to stop bothering with it. You’re freed up to focus on your work, your staff, and your success.
After all, you don’t want the latest flashy technology so you can show it off. You just want your IT systems to work reliably and efficiently while meeting security standards and enabling you to pursue organizational objectives. That’s what we do—and we’re the best at what we do.
SMR IT Services Values
Success = Productivity
Our Managed IT plans are designed to maximize your time. Our priority at SMR IT Services is to optimize your technology infrastructure and eliminate the bottlenecks in your daily operations to keep your productivity uninterrupted.
Your Vision is Unique
Your business has its own unique DNA. So, the IT support we provide is not based on assumptions or generalities – we start by understanding your organization on a granular level before any plans are made.
When You Grow, We Grow
If we’re not helping your business use technology to grow, we’re not doing our jobs. SMR IT Services is heavily invested in how your company scales. When you succeed, we succeed.
A Proactive IT Solution is the Only IT Solution
IT problems should never be handled in hindsight. We’re constantly watching your IT like a hawk to anticipate new requirements, risk factors, and opportunities to avoid costly downtime.
Our History
Mon - Fri: 8:00 am - 5:00 pm
Weekend and Holiday Emergency Coverage
SMR IT Services was founded to provide others with the best IT services at a cost-effective rate. Founded by Andrew Cohen in 2001 as SMR Consulting and recently rebranded as SMR IT Services to better reflect the type of work we do. SMR specializes in serving the IT needs of Boston and MetroWest area SMBs.
That said, we also have clients throughout the United States and in multiple international markets. Like you, our clients demand the highest level of service and care. We have worked with more than 250 companies in our 20-year history and have seen and managed every IT-related challenge your company is likely to face.
We are here to find the right solution, at a cost-effective rate. We care about doing what is best for you, and we are proud of our near-perfect client retention record.
Let’s Start Planning Your IT Journey
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (617) 870-0805 or complete the form below and we'll help in any way we can.
See What SMR IT Services Clients are Saying
Ellyn G
Elev8 Center New Jersey, LLC
“This was quick and the individual who helped me was extremely pleasant. Excellent service!”
Diane O
45 Degrees
“Thank you for quick, excellent service! Giuseppe was highly skilled and personable. Thank you!”
Tamar D
Gateways
“When I called, Joe found a tech available right away and Kyle was able to fix the issue on the spot.”