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If your email inbox sometimes feels a bit overwhelming, Focused Inbox may be just what you need. This feature divides your inbox into two tabs — Focused and Other. Based on the emails and contacts with whom you interact the most, this feature separates your most important emails from everything else. It’s all still there and easily accessible,…

The recent CrowdStrike outage serves as a significant wake-up call for businesses relying on cybersecurity solutions. CrowdStrike’s temporary service disruption, as one of the leading providers of endpoint security, underscores the importance of preparedness and resilience in the face of unexpected technological failures. This incident provides valuable insights into how businesses can strengthen their own…

Managed service providers (MSPs) are strategic partners for businesses that need expert help on their IT infrastructure.  These providers take on the responsibility of overseeing and managing a company’s IT infrastructure and end-user systems. By outsourcing IT functions to MSPs, businesses can redirect their focus towards their operational objectives while leveraging the expertise of dedicated…

IT Service Providers are essential strategic partners for businesses, providing comprehensive IT services beyond traditional support. SMR specializes in managing and optimizing IT infrastructure to align with business goals. Our proactive approach includes continuous monitoring, rapid issue resolution, and strategic planning to ensure optimal performance and security. By outsourcing IT functions to SMR, businesses benefit…

A new warning for Google Chrome users has emerged, carrying a critical yet straightforward piece of advice: avoid copying and pasting unfamiliar text into your terminal or run dialog box. This advice comes from cybersecurity firm Proofpoint, which has identified a new technique cybercriminals are using to spread malware. The Nature of the Threat Proofpoint…

You may have heard about the recent hack of CDK Global, a retail software provider whose clients include nearly 15,000 car dealerships across North America. The company provides SaaS solutions covering scheduling, inventory management, customer relationships, data analytics, sales, and more. Basically, the entire back office of running a car dealership. When CDK went down (as of…

About once a month I have breakfast with a colleague to talk about our respective businesses. Sometimes he advises me, other times I advise him. Last week, he asked if I could recommend a simple project management tool for working with his clients. He had been considering Monday, ClickUp, and Microsoft Project, but in speaking with him it was…

Have you ever considered why your smartphone might benefit from a regular reboot? The Federal Bureau of Investigation (FBI) advises a simple yet effective practice: regularly rebooting your phone. This recommendation, backed by cybersecurity experts, plays a crucial role in maintaining your device’s security and integrity. The Importance of Regular Reboots Our smartphones contain a…

Last week, SMR moved to a new office (42 Washington Street, Suite 100, Wellesley, MA 02481). Our previous office was perfectly fine — we had been there more than 14 years. But we had been subletting from a client company that was purchased, so the office space was shut down. Our new spot is terrific. Still,…