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IT Support Services for Boston Business
The escalating threat of cybersecurity attacks and the increasing burden of compliance regulations has become a concern for many businesses in Boston. Therefore, many businesses opt to hire IT support service providers. Our experience in the Boston market has demonstrated the transformative impact of tailored IT support. We have empowered numerous local organizations to focus…
Read MoreStrengthening Your IT Infrastructure for Year-End Demands
As we approach the final quarter of the year, businesses across all industries often face a surge in activity. Whether it’s closing deals, processing data, or ramping up production, the demands on your IT infrastructure can escalate quickly. Ensuring that your systems are robust enough to handle these pressures is crucial to maintaining smooth operations…
Read MorePreparing for a Cyber-Safe School Year: Essential IT and Cybersecurity Tips for Students and Parents
As the new school year approaches, students and parents are gearing up for a fresh start. Technology plays a crucial role in education, making it imperative to prioritize IT and cybersecurity. Ensuring that devices and online activities are secure can safeguard sensitive information and create a safe learning environment. Here are essential IT and cybersecurity…
Read MoreWhy I Hate RFPs
I’ll just come right out and say it — I hate the RFP process. If you’re not familiar, an RFP — Request For Proposal — is a work description created and put out to bid by a company in need of some type of assistance: financial, strategic, technical, etc. Not surprisingly, SMR gets involved when…
Read MoreMicrosoft Tips, Tricks, and Updates: Focused Inbox for Outlook
If your email inbox sometimes feels a bit overwhelming, Focused Inbox may be just what you need. This feature divides your inbox into two tabs — Focused and Other. Based on the emails and contacts with whom you interact the most, this feature separates your most important emails from everything else. It’s all still there and easily accessible,…
Read MoreLessons to Learn from the CrowdStrike Outage
The recent CrowdStrike outage serves as a significant wake-up call for businesses relying on cybersecurity solutions. CrowdStrike’s temporary service disruption, as one of the leading providers of endpoint security, underscores the importance of preparedness and resilience in the face of unexpected technological failures. This incident provides valuable insights into how businesses can strengthen their own…
Read MoreHow Managed Service Providers Empower Businesses
Managed service providers (MSPs) are strategic partners for businesses that need expert help on their IT infrastructure. These providers take on the responsibility of overseeing and managing a company’s IT infrastructure and end-user systems. By outsourcing IT functions to MSPs, businesses can redirect their focus towards their operational objectives while leveraging the expertise of dedicated…
Read MoreThe Role of MSPs Enhancing Business Efficiency with SMR
IT Service Providers are essential strategic partners for businesses, providing comprehensive IT services beyond traditional support. SMR specializes in managing and optimizing IT infrastructure to align with business goals. Our proactive approach includes continuous monitoring, rapid issue resolution, and strategic planning to ensure optimal performance and security. By outsourcing IT functions to SMR, businesses benefit…
Read MoreMalware Alert: Beware of Copy-Paste Attacks!
A new warning for Google Chrome users has emerged, carrying a critical yet straightforward piece of advice: avoid copying and pasting unfamiliar text into your terminal or run dialog box. This advice comes from cybersecurity firm Proofpoint, which has identified a new technique cybercriminals are using to spread malware. The Nature of the Threat Proofpoint…
Read MoreChoose Your Vendors Carefully
You may have heard about the recent hack of CDK Global, a retail software provider whose clients include nearly 15,000 car dealerships across North America. The company provides SaaS solutions covering scheduling, inventory management, customer relationships, data analytics, sales, and more. Basically, the entire back office of running a car dealership. When CDK went down (as of…
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See What SMR IT Services Clients are Saying
Leisa Glass
Temple Israel of Sharon
“SMR was extremely helpful in resolving the issue I had with my emails. They were able to help me immediately and were happy to answer any questions I had throughout the process.”
Patrick Dash
Jewish Women's Archive
"My organization has been using SMR for many years, and I can not recommend them highly enough. It's especially been a pleasure working with Gino, Giuseppe, and Matthew, who have always taken the time to understand our needs and make sure they are being addressed. The rest of the staff is also responsive, knowledgeable, and great to work with."
Cantor Alan Kritz
Jewish Cemetery Association of Massachusetts
“SMR’s availability, knowledge, and immediate problem resolution is greatly appreciated!”