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Future Generali uses Microsoft AI to Deepen Customer Engagements


Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.

Andrew Cohen

Andrew Cohen

Having a reliable strategic partner in the realm of IT services and solutions is essential for achieving sustained growth through effective technological strategies. Our CEO, Andrew Cohen, is dedicated to helping clients optimize their technology to gain a competitive edge in their industries. At SMR, Andrew leads a team of highly dedicated professionals who are fully committed to providing exceptional IT services and solutions. With his extensive expertise and practical experience, Andrew ensures that clients receive unparalleled support and guidance for their IT projects. You can trust SMR to elevate your business systems and stay ahead in today's fiercely competitive business environment.