The Outsourced IT Department for Your Business
As your outsourced IT department, we focus on taking IT concerns off your plate and moving them onto ours. We provide all the IT-related capabilities that large companies are accustomed to, without the cost or staffing required.
Help Desk – Live support, guidance and information for your users.
We comprehensively document your IT environment and standardize technology across your enterprise. This degree of precision and uniformity allows us to quickly resolve problems as they arise.
Onsite / Remote Support – Maintenance, monitoring and installation of your in-house and third-party technologies.
We employ advanced tools to manage and monitor your servers and networks. We head off problems before they happen and remediate them quickly when they do.
Server / Network Support – Proactive and reactive solutions for your IT needs, both onsite and virtual.
Ninety-six percent of technology issues among our clients are resolved remotely, allowing for maximum speed in problem resolution.
Project Management – System upgrades, office relocations, implementation of new processes … everything necessary to keep your technology humming.
We step in to plan, implement and oversee your technology-related initiatives, ensuring that the work is done in a timely, cost effective, high quality manner.
Virtual CIO – Executive level consultation, ensuring your technology supports your strategy, vision and business goals. We serve as your organization’s Chief Information Officer, providing a cost-effective alternative to full time support, as we help you determine the best use of IT to further the goals of your business.