{"id":57812,"date":"2023-04-27T09:33:14","date_gmt":"2023-04-27T09:33:14","guid":{"rendered":"https:\/\/smr.us\/?page_id=57812"},"modified":"2024-04-12T13:47:58","modified_gmt":"2024-04-12T13:47:58","slug":"home","status":"publish","type":"page","link":"https:\/\/smr.us\/","title":{"rendered":"Home"},"content":{"rendered":"\n\n\t

Your Outsourced IT Department<\/p>\n

\n\t\tManaged IT Solutions & IT Services for the Greater Boston Area\n\t<\/h1>\n

\n\t\tHow Can We Help?\n\t<\/h2>\n\t

It’s our job to help your business work faster and more profitably by taking all routine IT tasks off your plate.<\/p>\n\t

Schedule a 15-minute call to see if we are a good fit to help your organization.<\/p>\n\t\t\t\t\"home-team-Mobile-\"\n\t

Greater Boston Businesses Have Trusted Us With Their IT Since 2001. Should Your Business Be Next?<\/h3>\n\t

No matter what we have to say about our quality and range of services, you shouldn’t take our word for it-hear what our clients have to say about working with SMR IT Services<\/p>\n

\n\t\tWe partner exclusively with vendors that we believe provide best of breed solutions to our clients’ IT needs.\n\t<\/h3>\n\t\t\t\t\"SophosPartner\"\n\t\t\t\t\"MicrosoftPartner-logo\"\n\t\t\t\t\"google-rating\"\n\t\t\t\t\"quote-icon\"\n\t\t\t\t\"stars\"\n

\n\t\t“Wonderful Support”\n\t<\/h4>\n\t

The engineers at SMR have been wonderful to support my IT business needs. My business does not employ technology specialists because the expertise, availability, and patience of the engineers at SMR quickly solve all of my computer problems – at a fraction of the cost to hire a tech employee.<\/p>\n

When I want to expand a technical aspect of my business the SMR team has been quick to understand what I want and brainstorm solutions with me.<\/p>\n\t\t\t\t\"Diane\n\t\t\t

Diane Overgard,<\/h6>\t\t\t\n\t\t\t\t

45 Degrees<\/p>\n\t\t\t\t\"stars\"\n

\n\t\t“Quick and Effective Support”\n\t<\/h4>\n\t

SMR provides quick and effective support to our IT needs. The staff is knowledgeable and personable.<\/p>\n\t\t\t\t\"Toni\n\t\t\t

Toni Williams,<\/h6>\t\t\t\n\t\t\t\t

Elev8 Center New Jersey<\/p>\n\t

\n\t\t\t\tThere’s a Problem\n\t\t\t<\/h2>\n\t\t\t

With the Way Most Businesses Approach IT Support<\/p>\t\n

\n\t\tStop us when this starts to sound familiar…\n\t<\/h4>\n\t\t\t\t\"question-icon\"\n\t\t

You’re Working With An IT Provider and You’re Not Sure If They’re Doing The Best For You…<\/h3>\t\t\t\n\t\t\t\t

Many IT providers base their entire business model on reselling software, and not providing any support beyond that.<\/p>\n\t\t\t\t\"question-icon\"\n\t\t

You’re Handling Everything Internally, And It’s Becoming A Bigger Job Than It Used To Be…<\/h3>\t\t\t\n\t\t\t\t

There comes a point in time when your key team members could better serve the business without also being the IT team.<\/p>\n\t\t\t\t\"question-icon\"\n\t\t

You’re Spending Way Too Much Time Even Thinking About Your IT.<\/h3>\t\t\t\n\t\t\t\t

When it should be running smoothly, with a team of business IT experts handling all of your routine tasks.<\/p>\n\t

\n\t\t\t\tWe’re Here To Set The Record Straight…\n\t\t\t<\/h2>\n\t\t\t

Having The Right IT Support Partner Can Change Everything<\/p>\t\n\t\t\t\t\"smr-white-logo\"\n\t

At SMR IT Services, we believe we have the power to provide you with the best IT services at a cost-effective rate.<\/p>\n

Since 2001, SMR IT services has specialized in serving the IT needs of Boston and MetroWest area SMB’s. That said, we also have clients throughout the United States and in multiple international markets. Like you, our clients demand the highest level of service and care.<\/p>\n

We are here to find the right solution, at a cost effective rate. We care about doing what is best for you, and we are proud of our near-perfect client retention record.<\/p>\n\t\t\t\t\"7023---cut\"\n\t

With the proper level of IT services and support, there’s literally nothing your business can’t accomplish. That’s exactly what we want for you and, at the end of the day, that’s what our IT consulting and managed services are all about.<\/p>\n\t

Getting started is easy. Give us a call at (617) 870-0805<\/a> or complete the form, and we will get in touch with you to set up an introductory phone call.<\/p>\n

\n\t\tWhat Happens Next?\n\t<\/h2>\n\t\t\t\t\"form-download-icon\"\n\t\t\t
Fill in our quick form.<\/h6>\t\t\t\n\t\t\t\t\"phone-icon\"\n\t\t\t
We’ll schedule an introductory phone call.<\/h6>\t\t\t\n\t\t\t\t\"steps-icon\"\n\t\t\t
We’ll take the time to listen and plan the next steps.<\/h6>\t\t\t\n\t

\n\t\t\t\tWhat Makes SMR IT Services Different?\n\t\t\t<\/h2>\n\t\t\t

You’ve got a company to run. Quality IT support is essential to your success, but you don’t want to manage it in-house. You just want it done right, and SMR can help. We act as your outsourced IT department, taking care of Help Desk, Project Management, Virtual CIO, and On-Site, Remote, Server, and Network Support. We manage every IT need you have so you can focus on your business.<\/p>\t\n\t\t\t\t\"Onboarding-employees-icon\"\n\t\t

Onboarding new employees<\/h4>\t\t\t\n\t\t\t\t

We’ll set up new accounts, install software by a simple, easy, and efficient onboarding process.<\/p>\n\t\t\t\t\"Restricting\n\t\t

Restricting access and offboarding employees<\/h4>\t\t\t\n\t\t\t\t

We’ll help implement or improve your offboarding process, making it a seamless transition.<\/p>\n\t\t\t\t\"Backup-Disaster-icon\"\n\t\t

Backup and Disaster Recovery<\/h4>\t\t\t\n\t\t\t\t

Comprehensive backup, disaster recovery and business continuity services.<\/p>\n\t\t\t\t\"Issuing-laptop-icon\"\n\t\t

Issuing new laptops and equipment<\/h4>\t\t\t\n\t\t\t\t

We will equip your remote team members with the hardware and security solutions they need.<\/p>\n\t\t\t\t\"IT\n\t\t

IT budgeting and strategic roadmap planning<\/h4>\t\t\t\n\t\t\t\t

We offer short and long-term initiatives, unlocking incredible efficiency and productivity gains along the way.<\/p>\n\t\t\t\t\"Managing-servers-icon\"\n\t\t

Managing your servers (cloud or on-site)<\/h4>\t\t\t\n\t\t\t\t

We will monitor and maintain your servers to operate reliably and at optimal performance levels.<\/p>\n\t\t\t\t\"Password-management-icon\"\n\t\t

Password and user management<\/h4>\t\t\t\n\t\t\t\t

We implement best practices for storing and managing passwords, to prevent unauthorized access.<\/p>\n\t\t\t\t\"Cybersecurity-icon\"\n\t\t

Cybersecurity<\/h4>\t\t\t\n\t\t\t\t

Let us handle things like Cybersecurity policy development, Employee security training and best practices, and more.<\/p>\n\t\t\t\t\"Managing-email-icon\"\n\t\t

Managing your company’s email<\/h4>\t\t\t\n\t\t\t\t

We’ll improve your email flow by setting up alerts, rules, and filters to suit your needs and preferences.<\/p>\n

\n\t\tAvoid the Headache of Managing Your IT Internally\n\t<\/h2>\n

\n\t\tManaged IT\n\t<\/h2>\n\t

With our managed IT services offering, we plug our complete IT department program into your businesses to take IT completely off of your plate.<\/p>\n\t

At SMR IT Services, we’ve designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department – at a fraction of the cost and with none of the headaches that normally come with it. All of your routine IT tasks – from new employee onboarding, to help desk support, to vendor management, backups and disaster recovery – are provided with a fixed, predictable monthly cost.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tLearn More About Managed IT\n\t\t\t\t\t<\/a>\n\t\t\t\t\"SMR\n\t\t\t\t\"SMR\n

\n\t\tIT Projects\n\t<\/h2>\n\t

Need help with an upcoming project? Let’s work together to get it done on time and on budget.<\/p>\n\t

At SMR IT Services, we understand you need dependable support you can turn to – not someone who you have difficulty even getting on the phone.<\/p>\n

We offer a wide range of project and consulting services for you to choose from, whether you’re looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we’ve got the experience and expertise to help.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tLearn More About IT Projects\n\t\t\t\t\t<\/a>\n

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\nSubscribe now for our monthly newsletter!\n\t