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Watch Out For These Valentine’s Day Cyber Scams
Valentine’s Day, a time for celebrating love and affection, also serves as an opportunistic period for cybercriminals to prey on unsuspecting individuals. While you’re busy planning romantic surprises or finding the perfect gift, it’s crucial to remain vigilant against cyber scams that can tarnish this special day. In this blog, we’ll walk you through five…
Read MoreCo-Managed IT: Internal Resources + Outside Consultants
Have you heard of the company HelloFresh? They have an interesting business model; they sell what are known as “meal kits.” The company (and companies like them — there are many) sends you the ingredients and instructions for preparing meals at home. Everything is included in a given meal kit, right down to the seasoning required. HelloFresh…
Read MoreMicrosoft Tips, Tricks, and Updates: Microsoft Copilot for Microsoft 365
Microsoft Copilot is an AI-based tool recently integrated into common Microsoft programs such as Word, Excel, and PowerPoint. It’s designed to help users be more productive by automating some tasks and providing intelligent suggestions — things like helping to draft documents in Word or assisting with data analysis in Excel. The overview video on the Microsoft site is…
Read More5 Business Technology Trends To Track In 2024
Are you keeping up with the latest developments in IT? While it can be easy to write off tech trends as gimmicks, it’s important to track which innovations offer you real value. The symbiotic relationship between technology and commerce shows no signs of waning. To thrive in this dynamic landscape, it’s imperative to be not…
Read MoreYour Guide To IT Budgeting In 2024
Establishing a financial blueprint for the course of the new year is pivotal to fostering growth for your business. As you anticipate the resources necessary to navigate your business through 2024, it’s essential to craft a budget that not only addresses immediate needs but also scales with your aspirations. With a notable uptick in IT…
Read MoreHow to Choose the Right IT Provider
I have written previously of how outsourcing IT to an outside firm can benefit many companies, even those with dedicated IT staff and upwards of 300 employees. In addition to providing 24/7/365 coverage, an outside provider can keep up with the latest trends, threats, and tech innovations, something your in-house team of one or two dedicated IT folks…
Read MoreMicrosoft Tips, Tricks, and Updates: Check Your Junk Folder!
Over the past few months, Microsoft appears to have become more stringent in its default spam-filtering policies. In general, of course, that’s a good thing — we want spam to be filtered out. But it may also mean that legitimate emails are ending up in the junk folder. So make it a regular practice (daily, at…
Read MoreNew Year, New Cybersecurity Resolutions
2024 is shaping up to be a pivotal year in cybersecurity—have you given it any thought yet? With the integration of artificial intelligence into the technology landscape, both the complexity of cyber threats and the sophistication of security solutions are escalating. Your awareness and preparedness can make a crucial difference to your business. Security professionals…
Read MoreGiving Devices As Gifts? Follow These Security Tips for Parents & Guardians
As the holiday season approaches, many parents and guardians are eager to find the perfect gifts for their loved ones. Among the popular items on children’s wish lists are various devices such as tablets, smartphones, and game consoles. While the idea of gifting the latest technology to your child can be exciting, it’s crucial to…
Read MoreCustomer Service Bots — A Good Idea?
You’ve probably come across customer service bots (AKA, chatbots) in your online travels. These (typically) AI-driven tools live on web sites and are intended to provide various types of conversational, chat-based assistance to visitors. I had not been thinking of one for the SMR site, but recently, I noticed a chatbot on the home page of…
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Leisa Glass
Temple Israel of Sharon
“SMR was extremely helpful in resolving the issue I had with my emails. They were able to help me immediately and were happy to answer any questions I had throughout the process.”
Patrick Dash
Jewish Women's Archive
"My organization has been using SMR for many years, and I can not recommend them highly enough. It's especially been a pleasure working with Gino, Giuseppe, and Matthew, who have always taken the time to understand our needs and make sure they are being addressed. The rest of the staff is also responsive, knowledgeable, and great to work with."
Cantor Alan Kritz
Jewish Cemetery Association of Massachusetts
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