Client Testimonials
Customer Satisfaction is a Top Priority. Hear From a Few of Our Many Happy Customers
Reputation is Important in IT
At SMR IT Services, we’ve never been the type of company willing to rest on our laurels. It’s one thing for us to tell you what a meaningful change we can be for your business. It’s another thing to let our satisfied clients tell you themselves.
“SMR is THE BEST! Andy and his team are so knowledgeable and kind. There is no other tech team I would recommend higher! It is so nice to be able to find wonderful tech help available right here in America. They are very personable which is something lacking in many IT technicians. You can’t go wrong with SMR.”
Vail Marie Fucci
“SMR supports us at VISIONS, Inc. and we are so pleased with the work they do and with the promptness that they provide us. They are always eager to help the team with any task no matter how big or small and go above and beyond. They are dependable and responsive.”
Clarissa Holmes
Visions, Inc
“On fairly short notice, I reached out to SMR to assist in a new computer setup. Scheduling was a breeze through an online tool. Their team understood the task at hand, was able to converse easily in English (not Tech-speak), and made incredibly fast work of it. I could not have been more pleased. Reliable. Fast. Easy. Accurate. Gotta love it. Thank you SMR.”
David Noymer
“The engineers at SMR have been wonderful to support my IT business needs. My business does not employ technology specialists because the expertise, availability, and patience of the engineers at SMR quickly solve all of my computer problems - at a fraction of the cost to hire a tech employee.
When I want to expand a technical aspect of my business the SMR team has been quick to understand what I want and brainstorm solutions with me.
I am delighted to give SMR a 5 Star Review!”
Diane Overgard
45 Degrees
“SMR provides quick and effective support to our IT needs. The staff is knowledgeable and personable.”
Toni Williams
Elev8 Center New Jersey
“SMR was extremely helpful in resolving the issue I had with my emails. They were able to help me immediately and were happy to answer any questions I had throughout the process.”
Leisa Glass
Temple Israel of Sharon
“Today (4/25/23) I spoke with Gino regarding an email issue. He was following up on this issue from last Thursday. I was amazed he did follow up. That is a rare experience these days. I also would like to mention Joe who answers the call initially. He is always calm and asks the right questions and passes this information along to the engineers. Giuseppe has been thorough and helpful every time I have worked with him. Gino is on top of all issues related to our business. I would recommend SMR to businesses looking to outsource IT Services. They have a response model that addresses our staff. Please keep up the good work!”
AnnMarie Farma
New England Council
"My organization has been using SMR for many years, and I can not recommend them highly enough. It's especially been a pleasure working with Gino, Giuseppe, and Matthew, who have always taken the time to understand our needs and make sure they are being addressed. The rest of the staff is also responsive, knowledgeable, and great to work with."
Patrick Dash
Jewish Women's Archive
“SMR’s availability, knowledge, and immediate problem resolution is greatly appreciated!”
Cantor Alan Kritz
Jewish Cemetery Association of Massachusetts
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (617) 870-0805 or complete the form below and we'll help in any way we can.