Blog

SMR is by no means a large company. As of this writing we have 10 employees on staff. And yet, we have a lot of data… about our business, our financials, and especially our clients. Which means we need to store this data somewhere — securely and in a way that allows for quick and easy retrieval as…

Recall gives you a timeline of your PC activity, allowing you to search your computer’s history to find what you need and pick up where you left off. Simply describe what you remember using everyday language, and it will find photos, links, or messages. Recall works by taking snapshots of your screen every five seconds, whenever…

Beyond technical expertise, SMR is deeply committed to the Boston community, actively participating in initiatives that foster growth and well-being.  Our involvement extends beyond business, demonstrating our dedication to the values and needs of our clients. Differentiating ourselves through a personalized approach, we offer tailored solutions that surpass generic IT support. Unlike competitors, our unwavering…

As we move deeper into 2024, now is the ideal time to review and optimize your IT budget. A well-planned budget not only ensures your IT infrastructure operates smoothly but also positions your business to adapt to emerging technologies and stay competitive. By carefully assessing your current needs and anticipating future demands, you can create…

The escalating threat of cybersecurity attacks and the increasing burden of compliance regulations has become a concern for many businesses in Boston. Therefore, many businesses opt to hire IT support service providers. Our experience in the Boston market has demonstrated the transformative impact of tailored IT support. We have empowered numerous local organizations to focus…

As we approach the final quarter of the year, businesses across all industries often face a surge in activity. Whether it’s closing deals, processing data, or ramping up production, the demands on your IT infrastructure can escalate quickly. Ensuring that your systems are robust enough to handle these pressures is crucial to maintaining smooth operations…

As the new school year approaches, students and parents are gearing up for a fresh start. Technology plays a crucial role in education, making it imperative to prioritize IT and cybersecurity. Ensuring that devices and online activities are secure can safeguard sensitive information and create a safe learning environment. Here are essential IT and cybersecurity…

I’ll just come right out and say it — I hate the RFP process. If you’re not familiar, an RFP — Request For Proposal — is a work description created and put out to bid by a company in need of some type of assistance: financial, strategic, technical, etc. Not surprisingly, SMR gets involved when…

If your email inbox sometimes feels a bit overwhelming, Focused Inbox may be just what you need. This feature divides your inbox into two tabs — Focused and Other. Based on the emails and contacts with whom you interact the most, this feature separates your most important emails from everything else. It’s all still there and easily accessible,…

The recent CrowdStrike outage serves as a significant wake-up call for businesses relying on cybersecurity solutions. CrowdStrike’s temporary service disruption, as one of the leading providers of endpoint security, underscores the importance of preparedness and resilience in the face of unexpected technological failures. This incident provides valuable insights into how businesses can strengthen their own…