Blog
Stay Updated With The
Latest IT News
Cybersecurity: Always a Concern
These days, barely a week goes by that there isn’t news of a significant cybersecurity breach, malware infection, or ransomware attack on an organization, institution, or government. And those are just the ones that make the news; many smaller attacks occur, across the globe, daily. Every company — of any type or size — needs…
Read MoreMicrosoft Tips, Tricks, and Updates: Azure Active Directory (Azure AD) B2B Direct Connect
Consider this scenario: One company owns multiple other companies, each of which chooses to preserve its unique Microsoft environment. Up until now, sharing resources among these organizations was cumbersome and potentially unsecure. B2B Direct Connect solves this by establishing, “a mutual trust relationship with another Azure AD organization for seamless collaboration.” In short, it allows single…
Read MoreVoIP: A Beginner’s Guide
Have you heard of VoIP? It stands for Voice over Internet Protocol. It’s a technology that uses an Internet connection rather than traditional phone lines in allowing users to make phone calls. It’s been around for a long time (SMR has used it for our phone service since 2005), but began to become mainstream 10–15 years ago…
Read MoreMicrosoft Tips, Tricks, and Updates: Microsoft Teams Premium
Microsoft Teams Premium was launched earlier this year as an extra feature for Microsoft 365 subscribers. It helps make meetings better by providing more security and protection for meetings, better administrative and telemetry support, and more features like Virtual Appointments and webinars. Teams Premium allows for unlimited group meetings for up to 30 hours, up to…
Read MoreDifferent Needs Require Different Networks
Have you travelled internationally recently? If so, when you returned to the United States, you may have noticed that there were two lines for immigration — one for U.S. citizens and one for everybody else. The reason is simple: US citizens are subject to fewer limitations and restrictions. As such, the two groups are processed…
Read MoreMicrosoft Tips, Tricks, and Updates: XLOOKUP
There is a relatively new function in Excel called “XLOOKUP.” This replaces an older, more well-known function called “VLOOKUP.”For those who create database lookups within their spreadsheets, the added capabilities of XLOOKUP are significant. This short article lays out the three main differences between the two functions.
Read MoreRemote Access: From Where and How?
As recently as just a few years ago, “working remotely” was uncommon. While some people have been doing it for a long time (decades, actually), it was by far the exception. Since Covid, of course, all that has changed. Today, a common question from a friend or colleague is, “How often do you go into the…
Read MoreMicrosoft Tips, Tricks, and Updates: Outlook for Windows App
Earlier this year, Microsoft made its unified Outlook for Windows app available to all users. Eventually, this will be a valuable tool… but it’s not there yet.We recommend waiting before upgrading, as it lacks some key features. For example, if you register for an event and click the link to “add this to your calendar,” it’s…
Read MoreDisaster Recovery: Two Questions Worth Asking
If you live in Massachusetts and own a car, one thing is certain:in order to operate it legally, it needs to be insured. However, as all car owners know, there are many additional — optional— levels of coverage. Consider the option known as “Substitute Transportation Coverage.” As the name suggests, STC provides (some) reimbursement if you have…
Read MoreMicrosoft Tips, Tricks, and Updates: Outlook Calendar Overlays
Many of us rely on multiple Outlook calendars. I’ve got one for my work, another for personal things, and a couple more for specific interests and activities. It can be helpful to compartmentalize different aspects of our lives in this way, especially since certain calendars may only be shared with certain people. But moving back and…
Read MoreHow can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (617) 870-0805 or complete the form below and we'll help in any way we can.
"*" indicates required fields
See What SMR IT Services Clients are Saying
Leisa Glass
Temple Israel of Sharon
“SMR was extremely helpful in resolving the issue I had with my emails. They were able to help me immediately and were happy to answer any questions I had throughout the process.”
Patrick Dash
Jewish Women's Archive
"My organization has been using SMR for many years, and I can not recommend them highly enough. It's especially been a pleasure working with Gino, Giuseppe, and Matthew, who have always taken the time to understand our needs and make sure they are being addressed. The rest of the staff is also responsive, knowledgeable, and great to work with."
Cantor Alan Kritz
Jewish Cemetery Association of Massachusetts
“SMR’s availability, knowledge, and immediate problem resolution is greatly appreciated!”